Welcome to SS Warehousing. By using this website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website.

2. Use of the Website

You agree to use our website for lawful purposes only and in a manner consistent with all applicable laws and regulations.

3. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of SS Warehousing and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this website without our prior written consent.

4. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

5. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or availability of these sites and are not responsible for their policies. The inclusion of any link does not imply endorsement by us.

6. Refund Eligibility

We want you to be satisfied with your purchase from S S WAREHOUSING. If you are not completely happy with your order, you may be eligible for a refund under the following conditions:

  • Defective or Damaged Products: If the product you received is defective or damaged during transit, you can request a refund by sending a email to admin@sswarehousing.com. And the refund will be processed in 7 Working Days to their respective Bank AC.
  • Order Not Confirmed: In case your order was not confirmed due to technical issues, and the amount was deducted from your account, we will process a refund promptly. And the refund will be processed in 7 Working Days to their respective Bank AC.

7. Exempted Goods and Services

Please note that certain items are not eligible for refunds:

  • Software Licenses: Once a software license key has been issued, it cannot be refunded.
  • Customized or Personalized Items: Products that have been customized or personalized according to your specifications are non-refundable.

8. Return Process

To initiate a return and request a refund:

  • Contact Customer Support: Reach out to our friendly customer support team within 1 day of receiving the product. Provide your order details and explain the reason for the return.
  • Return Authorization: Our team will guide you through the return process and issue a return authorization number.
  • Packaging and Shipping: Pack the product securely in its original packaging. Ship it back to us using a reliable courier service. You are responsible for the return shipping costs.
  • Inspection and Refund: Once we receive the returned item, we will inspect it. If everything checks out, we will process your refund within 7 business days.

    • Tangible Good :

      If the electronic appliance you receive is damaged, defective, or the packaging appears to be opened :
    • The replacement process will be promptly initiated.
    • The timeline for this replacement is determined and communicated in adherence to the specified schedule in the shipping timelines.

9. Shipping Timeline

Orders for electronic appliances are typically processed within 1-2 business days from the date of purchase. The standard shipping timelines for each product category are as follows:

LED TVs, Washing Machines, Air Conditioners, and Dishwashers:

  • Standard Shipping: 3-7 business days.
  • Express Shipping: 1-3 business days.

Microwave Ovens, Coolers, and Music Systems:

  • Standard Shipping: 5-10 business days.
  • Express Shipping: 2-5 business days.

Please note that these timelines are estimates, and actual delivery times may vary based on factors such as product availability, shipping destination, and unforeseen logistical challenges.

For any further questions or assistance related to the shipping of LED TVs, Washing Machines, Air Conditioners, Microwave Ovens, Dishwashers, Coolers, or Music Systems, please don't hesitate to contact us.

10. Order Tracking

Real-time order tracking is not applicable for electronic appliance shipments at the moment. To enhance your experience, upon dispatch of your order, you will promptly receive a confirmation via WhatsApp containing comprehensive product details and an estimated delivery time.

11. Shipping Costs

If the return is due to a defective or damaged product, we will cover the return shipping costs.

12. Changes to This Policy

S S WAREHOUSING reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

13. Disclaimer of Warranties

Our website is provided "as is" and "as available," without any warranties, express or implied. We do not guarantee the accuracy, completeness, or reliability of any content on our website.

14. Limitation of Liability

To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of our website.

15. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. The latest version will be posted on this page with the effective date.

16. Governing Law

These terms and conditions are governed by and construed in accordance with thelaws of India. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in India.

17. Contact Us

If you have any questions or concerns regarding these terms and conditions, please contact admin@sswarehousing.com

   

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